Parish Guide
Giving — How It Works
From the collection basket to online gifts — every way to support your parish, in plain language.
A simple, step-by-step guide for parishioners and parish staff · Powered by Nave
At a glance
Every parish has a Ways to Give page — a single, friendly hub that gathers all the ways someone can support the parish: the collection at Mass, by mail, online, Zelle, even planned gifts like wills and stock. It works out of the box and the office tailors it. Online card/bank giving inside Nave (one-time and recurring) is the one piece that switches on only after the parish connects a payout account; until then the page can still point to the parish's existing online-giving link.
1 · Open Ways to Give→
2 · Pick a method→
3 · Give (online, mail, in person…)→
4 · Recurring or one-time→
5 · Funds go straight to the parish
Simple by default, powerful when you need it. The Ways to Give hub is always there. Built-in online checkout (cards/bank, one-time + recurring) turns on only once the parish connects Stripe — money is deposited straight to the parish and Nave never holds it. In this guide, features that depend on that connection are marked Advanced.
The two groups of giving methods
The hub sorts every method into two simple groups. A method only appears when the office has turned it on and it has the detail it needs (a link, an address, a handle) — so a donor never hits a dead end.
💳 Give now
Everyday giving. Online (card / bank), at Mass, by mail, Zelle, text-to-give.
📜 Plan your legacy
Planned & non-cash gifts. Wills & estate gifts (FreeWill), stock & securities, IRA rollover (QCD), donor-advised funds, employer matching, memorial gifts.
Online giving is special. When the parish connects Stripe, the "Give Online" card opens a built-in, secure checkout right inside Nave — one-time or recurring, to a chosen fund. Before that, the same card simply links out to the parish's existing online-giving partner. That's the heart of Parts A & B below.
Part A · For parishioners
How to find every way to give, give online when it's available, and set up a recurring gift. The Ways to Give page is multilingual, so you're guided in your own language.
Use case 1 · Find the ways to give
Who: Anyone. Goal: See every way to support the parish.
- On the parish website, open Give.
- Browse "Give now" (online, at Mass, by mail, Zelle, text) and "Plan your legacy" (wills, stock, IRA, donor-advised funds, matching, memorial gifts).
- Each card explains the method and gives you what you need — a button to open it, or a detail to copy (a Zelle handle, a mailing address, a contact email).
Result: One clear page with every way to give — no guessing where to send a check or find the online link.
Use case 2 · Give online — one-time Advanced
Who: A parishioner. Goal: Make a single gift by card or bank. (Available once the parish has connected online giving.)
- On the Give page, tap Give Online — it opens the parish's secure checkout.
- Enter an amount, choose One-time, and pick a fund (e.g. General Parish, School Scholarship) if the parish offers a choice.
- Add your name and email (or tick "Give anonymously"), then continue to the secure payment page to pay by card or bank.
Result: Your gift goes straight to the parish — your card details stay with the payment processor, never with Nave. You land on a thank-you page.
Use case 3 · Set up a recurring gift Advanced
Who: A parishioner. Goal: Give automatically every week or month.
- Start the same Give Online form, but choose Monthly or Weekly instead of one-time.
- Pick your amount and fund, then continue to set up the secure recurring payment.
- To change or cancel later, use the donor portal from your payment-confirmation email — you stay in control.
Result: Steady, automatic support for your parish, with no envelopes to remember.
Use case 4 · Give without going online
Who: Anyone who prefers cash, check, or another method. Goal: Give the way that suits you.
- At Mass — the collection and envelopes during Mass.
- By mail — the card shows the parish's mailing address for checks.
- Zelle / text-to-give — when offered, the card shows the handle or short code to use.
Result: No method is left out — the page meets you where you are.
Use case 5 · Plan a legacy or non-cash gift
Who: A parishioner planning ahead. Goal: Give through a will, stock, IRA, or matching.
- Open a "Plan your legacy" card: a free will & estate-gift partner (FreeWill), stock & securities, an IRA charitable rollover (QCD), donor-advised funds, employer matching, or a memorial gift.
- Follow the link, or use the contact email the card shows to reach the parish office for transfer details.
Result: A clear starting point for thoughtful, tax-smart giving — with the office a tap away for questions.
Use case 6 · Respond to a current appeal
Who: Anyone. Goal: Support a specific campaign (e.g. an Annual Appeal).
- When the parish is running an appeal, a featured card sits at the top of the Give page.
- Tap "Give to this appeal" to open the campaign's giving page.
Result: The current priority is front and center, so it's easy to give where it's needed now.
Part B · For parish staff
The office shapes the Give page and (when ready) turns on built-in online giving from two admin areas: Admin → Ways to Give (the hub itself) and Admin → Giving & Finances / Admin → Payments (the Stripe connection, funds, and fees).
Use case 7 · Choose your ways to give
Who: Parish staff (Manage giving). Goal: Decide what appears on the public Give page.
- Open Admin → Ways to Give. Tick the methods to show, under Give now and Plan your legacy.
- Fill in each method's detail: the online-giving link, a mailing address (blank uses your parish address), a Zelle handle, a FreeWill link (blank inherits your diocese's link when known), a contact email for stock/IRA gifts (blank uses the parish email), and so on.
- Optionally add a short note to any card — written in English, it's auto-translated to Spanish and Tagalog.
- Use Featured appeal to pin a campaign card (link, title, description, image) at the top — leave the link blank to hide it.
Result: A polished, multilingual Give page tailored to your parish — methods with no detail are hidden automatically, so there are no dead ends.
Use case 8 · Connect online giving (Stripe) Advanced
Who: Pastor or staff (Manage giving). Goal: Turn on built-in card/bank giving.
- Open Admin → Giving & Finances (or Payments) and choose Connect payouts / Connect with Stripe.
- Complete Stripe's one-time onboarding, which links your parish's own bank account for payouts.
- Once Stripe reports the account is ready, the status flips to "Connected — accepting gifts," and the public "Give Online" card switches to the built-in checkout. Use Refresh status if it lags.
Result: Donations are deposited directly to your parish — Nave is only the platform and never holds your money or card data.
Use case 9 · Create funds Advanced
Who: Parish staff (Manage giving). Goal: Let donors choose where their gift goes.
- In Admin → Giving & Finances → Funds, add funds (e.g. General Parish, School Scholarship, Mission), each with a name, description, and sort order.
- Mark a fund Active to show it on the giving form; uncheck to hide it without deleting.
Result: Donors pick a designation at checkout, and you can see giving broken out by fund.
Use case 10 · Watch the giving totals Advanced
Who: Pastor / finance (View finance). Goal: Keep an eye on online giving.
- Admin → Giving & Finances shows totals: this year, this month, the number of active recurring gifts, and the count of gifts.
- Below that, the recent gifts list shows each gift's amount, fund, frequency, donor (or "Anonymous"), and date in your parish's time zone.
Result: A simple finance read at a glance — succeeded gifts only, with their designations.
Use case 11 · Take payments for sacraments & offerings Advanced
Who: Parish staff (Manage giving). Goal: Collect fees (e.g. a baptism or certificate fee) at request time.
- In Admin → Payments, connect the same Stripe payout account, then turn on Accept online payments.
- Optionally tick Require payment to complete a request so fee-bearing requests must be paid before they're accepted.
- Set the actual fees per sacrament in the Sacrament Catalog; parishioners pay by card when they submit, and the payment is logged on the case.
Result: Sacrament and offering fees are collected online and deposited straight to the parish — alongside donations, on the same connection.
Use case 12 · Pass the processing fee to the payer (optional) Advanced
Who: Parish staff (Manage giving). Goal: Net the full fee by adding a convenience fee.
- In Admin → Payments, tick Add a convenience fee and set the percent and fixed amount (default 2.9% + $0.30).
- The page shows a live example — e.g. a $25.00 fee becomes $25.93, with $0.93 shown to the payer as the convenience fee.
Result: The payer covers card-processing costs, so the parish receives the full base amount. Leave it off and the fee is charged exactly as set.
Quick reference
| Where do parishioners give? | The parish website → Give. One Ways to Give page lists every method, sorted into "Give now" and "Plan your legacy." |
| Is online card/bank giving always available? | No. The Ways to Give hub is always there, but built-in online checkout turns on only once the parish connects Stripe. Before that, the "Give Online" card links to the parish's existing online-giving partner. |
| Can I give one-time or recurring? | Yes — when online giving is connected, the form offers One-time, Monthly, or Weekly, to a fund you choose. Manage or cancel recurring gifts from your payment-confirmation email. |
| Does Nave hold the money? | No. Each parish connects its own Stripe account; gifts deposit straight to the parish. Card details stay with the payment processor, never with Nave. |
| What are funds? | Parish-defined designations (General Parish, School Scholarship, Mission…). Donors pick one at checkout; staff see giving broken out by fund. |
| What's the convenience fee? | An optional setting (Admin → Payments) that passes card-processing costs to the payer so the parish nets the full amount. Default 2.9% + $0.30; off unless enabled. |
| Can we still use our current giving site? | Yes — set your online-giving link under Ways to Give. The "Give Online" card opens it. Native checkout is optional, not a replacement. |
| Who sees the totals? | Pastor / finance roles, in Admin → Giving & Finances: year-to-date and monthly totals, recurring count, and recent gifts (shown in the parish's time zone). |
| What languages? | The Give page is multilingual (English / Spanish / Tagalog). Staff write English; notes and labels are translated automatically. |
The big idea: giving should be effortless and trustworthy. Nave gathers every way to support a parish on one clear page, and — when the parish is ready — adds secure online giving that deposits straight to the parish, with Nave never touching the money or the card data.